Turn documented care into reliable revenue
- Connect encounter documentation, claim preparation, submission, payment posting, reconciliation, and reporting—without asking frontline teams to become billing experts.
Your team should be delivering care not managing billing spreadsheets.
- Billing for care coordination and community-based services can be complicated. Manual forms, disconnected systems, coding requirements, and limited claim visibility take time away from clients and make it easier for revenue to be missed.
- CareLink Billing connects the work your team already documents with a structured revenue cycle process, reducing duplicate entry and helping your organization get paid for the services it delivers.
From service documentation to payment.
Billing tools that work behind the scenes.
Configurable Forms
Capture services, time, location, credentials, diagnosis codes, NPIs, and other required information without asking frontline staff to become billing experts.
Automated claim preparation
Transform documented care activity into compliant EDI segments and 837P claim files while reducing manual data entry.
Claim review and denial support
Identify missing information, eligibility concerns, coding issues, and payer requirements before submission. Additional support can include denial follow-up, appeals, and resubmissions.
Payment and revenue reporting
Connect payments with client records and monitor claim status, denials, reconciliation, collections, and revenue trends.
89%
75%
430%
Configure billing around the services you provide.
Reduce billing burden and improve revenue visibility
Connect care delivery, documentation, claims, payments, and reporting through CareLink.
Frequently Asked Questions
CareLink Billing combines configurable billing technology with revenue cycle management services. It connects service documentation with claims preparation, electronic submission, payment posting, reconciliation, denial management, and reporting.
No. Frontline teams document the services they provide through program-specific forms. CareLink and the billing team use that information to support claim preparation and management.
A typical CareLink Billing setup takes approximately four to six weeks. Timing depends on your programs, payer requirements, workflows, data preparation, and testing needs.
Yes. CareLink Billing can support eligible medical and non-medical services. Forms, codes, documentation requirements, and workflows are configured around your programs and payer arrangements.
Our reporting suite gives you clear visibility into billing performance, reimbursements, denials, accounts receivable, and payment activity.
- Status Report: Tracks quarterly billing assessments and their current stage in the RCM process.
- Waterfall Report: Summarizes charges, invoices, and payments by service, receipt, and posting dates.
- PTI Scorecard: Provides a high-level overview of key RCM metrics.
- Reimbursement Analysis: Breaks down reimbursement and patient balances by service line, CPT code, financial class, and more.
- Denial Report: Analyzes denials by category, CPT code, unique claim, and terminal denial rate.
- AR Aging Reports: Groups accounts receivable into 30-day aging buckets using key billing and activity dates.
- Deposit Reconciliation Report: Reconciles posted payments by amount, remitter, check number, and patient payment.